We walk our talk
Our books on technical communication describe hands-on methodologies we developed from the ground up at name-brand companies in science and industry.
Writing
Single Sourcing: Building Modular Documentation
Shows how to build modular documentation you can reuse in different formats for different audiences and purposes. Includes a conceptual overview, a 10-step process for transforming linear documents into modular documents, and detailed writing guidelines.
246 pages
William Andrew Publishing (Elsevier)
ISBN 978-0-8155-1491-6
(2003)
“... an excellent resource for creators of single source technical documentation.”
Editing
Dysfunctional Documents: A 12-Step Recovery Program for User Documentation
Shows how to use levels of edit to turn dysfunctional documents into healthy documents. Includes a flexible 12-step process to diagnose problems, develop treatments, and prevent relapses. Explains the roles of managers, writers, and editors.
113 pages
Levels of Edit
ISBN 978-3-00-068352-7
(2021)
“... a delightful handbook that takes a practical, step-by-step approach....”
Indexing
Indexing: A Nuts-and-Bolts Guide for Technical Writers
Shows how to index any type of print or online documentation quickly and easily. Presents a sequential method battle-tested in high-pressure publishing organizations for over a decade. Listed as an indexing reference in The Chicago Manual of Style.
112 pages
William Andrew Publishing (Elsevier)
ISBN 978-0-8155-1481-7
(2001)
“... an effective guerrilla’s guide to producing indexes to technical documentation.”